At memberio, we’re building the platform NPOs actually deserve — one home for members, events, invoicing, donations, and communications, instead of five disconnected tools. We’re looking for a Product Manager to help decide what we build next, make sure it lands well with the people using it — and step in with sales when a deal needs product firepower to close.
You’ll be working closely day-to-day with the development team and the CPO. The role is remote-friendly, with occasional travel to Jyväskylä, Finland.
Why now.
This is one of the best times to join us. We’re shifting into the next gear — sharpening the product so it’s genuinely ready for new NPO markets across Europe and the Nordics. We’re not a startup, but we’re not a company stuck in its own ways either. There’s always room for change that makes us better, and this role will help drive it.
What you’ll own.
- The main product — memberio platform and the self-service portal (memberportal) — as it is in production today.
- The roadmap in motion — turning strategy into specs developers can actually build from.
- The bridge between product, sales, and customer support, so nobody’s ever surprised by what’s shipping.
- Documentation and launch readiness — making sure customers can find and use what we build, from day one to year three.
- A direct line into what customers actually experience — usage data, feedback, and UX calls that shape what comes next.
- Customer-facing moments — joining sales calls as backup when a prospect needs real product depth or demo to say yes.
You might be a fit if.
- You’ve scoped product work before — specs, backlogs, requirements — and developers were glad you did.
- You’re comfortable in front of customers, not just behind the scenes — confident holding your own on a sales call.
- You’re driving the AI wave — genuinely curious, and quick to put AI to real use in your own work.
- You write well for two very different audiences: engineers and end users, with a real eye for UI/UX writing.
- You understand how software gets built, even if you’ve never written a line of code yourself.
- English is our working language — Nordic languages are a genuine plus, not a requirement.
- You like being close to a small, fast-moving team more than sitting above one.
- Nordic, NPO-focused, or SaaS/B2B experience is a bonus, not a requirement.
Why memberio.
We’ve been building for non-profits since 2007 — GDPR-compliant by design, Nordic values, and a product roadmap that’s actually shaped by the people using it. Small team, real ownership, work that funds missions worth funding.
Apply — send your CV and application to: wanted@memberio.com
Questions about the role? Reach out to our CPO, Lilli Mustajärvi, directly — lilli.mustajarvi@memberio.com · +358 50 413 2899.
